Account

Why do I have to submit a natural or legal person questionnaire?

We are obliged to collect this information by international and local legal requirements that govern the implementation of Know Your Customer. The customer questionnaire is one of the ways we collect relevant customer data. It is completed before and after the start of a business relationship. Collecting up-to-date information about the customer helps to detect and prevent suspicious transactions on the account and to protect customer funds.

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Other questions

Account

How to open dedicated European IBAN account at Bankera?What is the difference between personal and business accounts?How to top up my Bankera account?How to change my account information?What to do if I forgot my Bankera login credentials?What to do if I blocked my Bankera account?How to create a new API key?Why do I have to submit a natural or legal person questionnaire?

General

What is Bankera?What are the benefits of Bankera?How is Bankera unique?Is Bankera available globally?

Business

How to create a business account at Bankera?What business account should I choose?Can I use Bankera for my blockchain business?What is a high-risk industry?Are there any industries that Bankera does not serve?Does Bankera offer business accounts for authorised capital deposits?How to change Bankera business account user rights and limits?

Verification

How to verify my Bankera account?How old do I need to be to start using Bankera services?How long does it take to verify my Bankera account?Why do I need to verify my Bankera profile?What is the Taxpayer Identification Number (TIN)?

Fees & Limits

What is the deposit limit at Bankera?What is the withdrawal limit at Bankera?What are the transfer limits at Bankera?Is there a daily limit at Bankera?Are there any transfer fees at Bankera?What is the price of incoming transactions at Bankera?How to change my personal account spending limits?

Loans

How to take a business loan at Bankera?Does the business or its partner have to secure a part of the loan?How does Bankera business loans solution help businesses?

Security

Is my money safe with Bankera?How to enable two-factor authentication?How to change my two-factor authentication device?

About

Is Bankera legit?Where is Bankera located?Does Bankera support cryptocurrencies?

Payments

Where to find incoming SWIFT payment instructions?What is Beneficiary Name Verification (also referred to as Verification of Payee, or VoP)?

Anti-Money Laundering and Counter-Terrorism Financing

What are the Anti-Money Laundering and Counter-Terrorism Financing requirements?Why are we asking for certain information?Why are we asking for additional information about your transactions?
A smiling vector graphic man, thinking about questions.